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Have questions? We're here to help.
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General Inquiries
info@vixenfans.co.za
Creator Support
creators@vixenfans.co.za
Subscriber Support
support@vixenfans.co.za
Privacy & Data
privacy@vixenfans.co.za
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM SAST
Response time: Within 24-48 hours
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Frequently Asked Questions
When does VixenFans launch?
We're launching in January 2025. Join the waitlist for early access.
How do creator payouts work?
Creators receive 80% of sales via EFT transfer every two weeks (minimum R100 threshold).
What payment methods do you accept?
Currently EFT transfers in South African Rand. More payment options coming soon.
Is my data secure?
Yes. We're POPIA compliant with bank-level encryption. See our Privacy Policy.